Feathers Collective
You may have noticed something new about us.
Since our founding in May 1989, when the first Feathers salon opened on Braintree High Street, so much has changed. Over the decades, we’ve trained and nurtured hundreds of hairdressers, helped thousands of clients achieve their dream hair, supported numerous local charities, and won prestigious awards at both national and county levels. Feathers has built a legacy—one to be celebrated and cherished.
The Legacy Continues
As Feathers evolves, it requires dedicated custodians to uphold its values and ensure its continued impact on the communities we serve. This is why we proudly introduce FEATHERS COLLECTIVE—a fresh chapter in our story, built on the same strong foundations.
For the past few years, our management team has worked tirelessly to ensure the sustainability of the Feathers brand, safeguarding its role as a vital part of the local economy. Feathers has always been more than just a salon—it has provided career opportunities, flexible employment (especially for young women), and a place where looking good and feeling good go hand in hand.
Why 'Collective'?
The word collective embodies both unity and collaboration. It represents a group of like-minded individuals working together toward a shared vision while embracing independent business ownership. As the industry continues to evolve, we may not know exactly what the future holds, but we do know this—our commitment to excellence, education, and community remains steadfast.
Welcome to Feathers Collective—where the legacy continues, and the future begins.
What Do We Put Our Success Down To?
“Professional hairdressing and luxury service delivered by a highly trained and skilled team” said Debbie Digby, founder of Feathers Salon Group “and we only use the best quality products. The team’s commitment to success ensures the positive experience our clients expect.”
Understanding the difference between ordinary hairdressing and personalised design: If you make a mistake with your clothes or make up, you take them back or leave them in the wardrobe. Your hairstyle shouldn’t be hidden you should feel proud to wear it every single day. It should say something about you – GLAMOROUS AND INDIVIDUAL.
Our clients run busy lives and don’t always have the time for a weekly salon visit. We invest more into your style than the ordinary salon, so you don’t have to. At Feathers, we recommend a designer hairstyle that can be maintained at home. Save time with a Personalised Design with a Home Maintenance Programme.
We care about the way your hair looks every day, not just on the day of your visit.
Try our service for yourself, like you it’s a little bit different – REMARKABLE.
Our Four Pillars Of Sustainability
Feathers have adopted a variation of the already popular ‘3 Pillar’ model that provides us with the framework for creating a successful sustainable policy in our business.
The four pillars of sustainability are Human, Social, Economic and Environmental. These make up the areas that must be addressed to see sustainable development. As we navigate Feathers Hair Salon Group to a brighter tomorrow, we commit to make a difference by sharing our focus across these 4 sectors.
HUMAN
Human Sustainability is defined as the focus on nurturing and developing the human component of an organisation. Feathers pursues human sustainability through our pledge to inclusivity and diversity, recognising development of our team. We do not discriminate against our employees when it comes to:
- Sexual orientation
- Race
- Gender
- Age
- Education
- Social background
We understand that human sustainability should also be achieved through the development of skills and fair opportunity for our team to excel in the industry. We ensure this through providing:
- Decent wage
- Career opportunity
- Training and education
- Fair opportunity
SOCIAL
Social sustainability aims to ensure the well-being and equality of anyone that steps through our front door. Our goal is to alchemise peace and positive social relationships. We believe in the power of independent business that creates a personalised experience for every individual. Therefore, we choose to do business with like-minded individuals that share our passion to see constructive social change. A good example is our relationship with Eufora. A well-established brand that remains an independent company that respects the need for professional hair care staying professional and with formulations that perform while delivering clean beauty.
ECONOMIC
This means that the business should see continual growth to be sustainable. Our plan to achieve economic sustainability comes at a time of trepidation within society where running a business becomes more expensive and to avoid raising prices, Feathers absorb the rising costs through:
- Energy and water policy use
- Energy saving light bulbs
- Responsible use of product and resources
- Disposable towels that are non-toxic and eco friendly
ENVIRONMENTAL
Perhaps your first thought when choosing a sustainable salon. This pillar aims at improving human wellbeing through preservation and rational use of the environment and natural resources.
- Recycling – Zero waste policy, we recycle our aluminium tubes and foil.
- Reducing the amount of waste we create by careful consideration.
- We use resources responsibly.
- A box for any use – why not pop in to take some off our hands
- Partnering with suppliers who also have strong green policies
- Carrying sustainable brands that consider the environment in the manufacturing of products.
- We repurpose our disposable towels.
- Our marketing materials are swapped out seasonally, rather than monthly.
As an eco-responsible company, it is our vision to see constructive change within our business, community, and industry. We continue to look for new ways to contribute to ‘Green Transformation’ and stay ahead of the curve to witness our planet take a new, happier, and healthier shape.