Our Promises To You
We care about the way your hair looks everyday, not only on the day of your visit. Try our service for yourself, like you it’s a little bit different – special.
1
Professional Hairdressing
Providing a professional service is important, which is why our team is trained to the highest standards and continues to practice professional development.
2
Friendly And Welcoming
From the moment you walk in until the moment you leave, experience a friendly and welcoming service. If you have individual needs or requests, we will do all we can to accommodate.
3
Quality Hair Products
The quality and condition of your hair is important everyday, which is why we only use salon professional hair products from award-winning brands. Your stylist will recommend home maintenance to keep your hair looking and feeling great.
4
Luxuriously Safe Service
Our stylists are trained to ensure your service is expertly delivered, using testing and analysis before and during your service.
5
Commitment To Success
Like every business owner, we wish to see our business succeed. We’ll deliver the best to our clients, investing in development for our team to ensure this.
6
Satisfaction Guarenteed
Have confidence in your stylist, hair service and products. If you’re not happy, tell us and we can make it right. If you are happy, please tell your friends or leave a review, the finest compliment you can give a small business is your support.
Feathers
You may have noticed something new about us.
Since our founding in May 1989, when the first Feathers salon opened on Braintree High Street, so much has changed. Over the decades, we’ve trained and nurtured hundreds of hairdressers, helped thousands of clients achieve their dream hair, supported numerous local charities, and won prestigious awards at both national and county levels. Feathers has built a legacy—one to be celebrated and cherished.
The Legacy Continues
As Feathers evolves, it requires dedicated custodians to uphold its values and ensure its continued impact on the communities we serve. This is why we proudly introduce FEATHERS COLLECTIVE—a fresh chapter in our story, built on the same strong foundations.
For the past few years, our management team has worked tirelessly to ensure the sustainability of the Feathers brand, safeguarding its role as a vital part of the local economy. Feathers has always been more than just a salon—it has provided career opportunities, flexible employment (especially for young women), and a place where looking good and feeling good go hand in hand.
Why 'Collective'?
The word collective embodies both unity and collaboration. It represents a group of like-minded individuals working together toward a shared vision while embracing independent business ownership. As the industry continues to evolve, we may not know exactly what the future holds, but we do know this—our commitment to excellence, education, and community remains steadfast.
Welcome to Feathers Collective—where the legacy continues, and the future begins.